Zielgruppe

Social media forsmall businesseswithout a marketing department and without an agency contract

An AI social media manager as software instead of a person: that's ViralSpoon. Small businesses use ViralSpoon exactly where a marketing department is missing. The AI creates a content calendar from a scan of the company website, produces posts in the company's branding, and publishes them on Facebook, Instagram, LinkedIn (company pages), and WhatsApp.

Problem and Solution

What holds things up in everyday work — and how ViralSpoon solves it.

Today
→
With ViralSpoon
No topics, no structure
Start
Scan of your company website
A spreadsheet buried on the drive
Plan
Topics, channels, dates
Done yourself in the evening
Create
Copy and images in your branding
Irregular
Publish
Scheduled and tracked

What SMEs should know

01

Outsource social media or do it yourself

SMEs essentially have three ways to run social media on an ongoing basis. An agency brings in external strategy and creative work, but comes with recurring costs and coordination effort. An in-house solution offers maximum closeness to the business and enables fast responses, but often competes with day-to-day operations. Software like ViralSpoon, by contrast, automates large parts of regular planning and content production at predictable cost, while keeping knowledge and access in-house. Strategy, campaigns, and community management remain the business's responsibility either way. The models can also be combined — for example, ViralSpoon for continuous baseline coverage and an agency for larger campaigns.

02

After canceling your social media agency

When switching from an agency back in-house, access, rights, and existing materials are what matter most. Before the contract ends, it should be clarified who owns the Meta Business Portfolio containing the Facebook page and Instagram profile, and whether enough people at the company have full admin rights. Usage rights for stock images should likewise be checked, and existing templates, color codes, fonts, and content calendars should be saved. Independent of any existing agency materials, ViralSpoon can already build a new content calendar from the website scan, so your own content production can be prepared well in advance.

03

A content calendar without a marketing department

A content calendar is the list that determines which topic appears when, on which channel. Without one, posts happen whenever the mood strikes — and that's exactly how weeks with no posts at all happen.

In ViralSpoon, the plan is built automatically. It's based on a scan of the company website: services, location, tone, target audience. From that, the AI derives topics and spreads them across the week.

The result is a suggestion, not an obligation. Topics can be swapped, rescheduled, or replaced with your own. In ViralSpoon Brand Voice, the business sets its own topic guidelines, rules, and brand language — for example, that prices are never mentioned, or that a specific technical term is always explained.

Anyone who wants to actively steer topics can also use the ViralSpoon Copilot. It suggests topics through a conversation and draws on the information stored in expert mode.

One point of responsibility still remains necessary: one person reviews the plan and approves topics — often management or the office staff. Multiple team members can contribute photos from the business via the ViralSpoon app.

04

Matching Features

The product pages that are especially relevant to this solution.

Content Calendar & Content Strategy

A tailored social media content calendar, created by AI and adjustable anytime.

To the Product Page

Automated Posts

Images and text for social media are created automatically in your business's branding.

To the Product Page

Brand Voice

Control brand voice, rules, and your own topics down to the last detail, including Copilot and content calendar management.

To the Product Page

See What Lands, and Learn From It

Impressions, likes, and comments per post and channel — deliberately limited to the numbers you can actually act on.

To the Product Page

Automatic Publishing & Scheduling

Posts go out automatically on Facebook, Instagram, LinkedIn (company pages), and WhatsApp, with full control.

To the Product Page

Customer Story

How it works in practice — firsthand.

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VS

They already work with ViralSpoon

Businesses from your industry that run their social media with ViralSpoon.

World of Bowl
Sylter Hausmeisterservice
Garten- & Landschaftspflege Willi Möller

Frequently asked questions from small businesses and SMEs

Answers about solutions, onboarding, and implementation.

Allgemein
Outsource social media or handle it yourself?
Allgemein
We're canceling our social media agency. What should we watch out for?
Allgemein
Does ViralSpoon require a marketing department in the company?
Funktionen
What metrics does ViralSpoon show small businesses?
Allgemein
From what company size does ViralSpoon make sense?

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